The terms “we”, “us”, “our,” “31Four Artisan Jewelry,” and “31 Four, Inc.” refers to 31 Four, Inc. The term the “Site” refers to www.thirtyonefour.com and all sites connected with 31 Four, Inc. The term “user,” “you” and “your” refers to site visitors, customers and any other users of the site.
The term “personal information” is defined as information that you voluntarily provide to us which personally identifies you and/or your contact information, such as your name, phone number and email address.
31Four Artisan Jewelry provides a website where users can read articles on jewelry and a service where users may purchase pre-made and custom jewelry (the “Service”).
Information We Collect
Product Orders. We collect a variety of personal information with each product order, but always only the bare minimum necessary to effect the sale. This includes: Your name, billing address, email address and phone number. This information is shared with our e-commerce software providers to ensure the delivery of your order. We use your email to communicate with you about your order and to manage our customer relationship with you. When you place an order you may be added to our mailing list from which you can unsubscribe at any time using the unsubscribe link in each email or by contacting us at angie(at)thirtyonefour.com.
Your payment information. The 31Four Artisan Jewelry store is hosted on WordPress and WooCommerce. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Woocommerce’s data storage, databases and the general WooCommerce application. Custom orders are completed through the Dubsado Client Management System. They store your data on a secure server behind a firewall. Payment: If you choose a direct payment gateway to complete your purchase, then Stripe stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. For more insight, you may also want to read WordPress’, Woocommerce’s, Dubsado’s & Stripe’s Terms of Service and Privacy Statement. Your payment information is securely communicated to and processed via our e-commerce software providers. All personal information collected for an order is used for the fulfillment of that order and to manage our customer relationship with you.
Blog Interaction. We only collect the personal information you voluntarily provide to us which may include: Your first name and email address, in order to subscribe to our mailing list; your first name, email address and/or social media profile in order to post a comment on our blog; Your full name, email address and message in order to contact us via our contact form via our third-party provider, Dubsado.
Activity. We may record information relating to your use of the Site, such as the searches you undertake, the pages you view, your browser type, IP address, requested URL, referring URL, and timestamp information. We use this type of information to administer the Site and provide the highest possible level of service to you. We also use this information in the aggregate to perform statistical analyses of user behavior and characteristics in order to measure interest in and use of the various areas of the Site.
The website provides users the opportunity to interact and post content through various social media sites including, but not limited to, Facebook, Google+, and Instagram. Your interactions with such tools, and any information you provide in connection with these interactions are publicly viewable outside of the website domain. Each social media site has its own privacy policies which may be more or less protective than this Policy. If you do not wish for this information to be disclosed, then you should not use these tools. We are not responsible for information you choose to post in this forum.
Cookies. We may send cookies to your computer in order to uniquely identify your browser and improve the quality of our service. The term “cookies” refers to small pieces of information that a website sends to your computer’s hard drive while you are viewing the Site. We may use both session cookies (which expire once you close your browser) and persistent cookies (which stay on your computer until you delete them). You have the ability to accept or decline cookies using your web browser settings. If you choose to disable cookies, some areas of the Site may not work properly or at all. 31Four Artisan Jewelry may also collect cookies via the third-party, Woocommerce.
How Your Information Is Used
The information you provide is used to process transactions, personalize your experience, improve customer service, send periodic emails, and improve the service we provide. Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested. In those cases, we will share your information with trusted third parties, such as our online course software, in order to provide the service. These trusted third parties agree to keep this information confidential. Your personal information will never be shared with unrelated third parties. We do not store your credit card information. As a function of historical record keeping, we keep contact form emails and records of purchase transactions indefinitely. If you leave a comment, the comment and its metadata are retained indefinitely. If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
Third Party Links
Security Measures. We maintain security measures to protect your personal information from unauthorized access, misuse or disclosure. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. However, no exchange of data over the Internet can be guaranteed as 100% secure. While we make every effort to protect your personal information shared with us through our Site, you acknowledge that the personal information you voluntarily share with us through this Site could be accessed or tampered with by a third party. You agree that we are not responsible for any intercepted information shared through our Site without our knowledge or permission. Additionally, you release us from any and all claims arising out of or related to the use of such intercepted information in any unauthorized manner.
Sharing. Please be aware that when you use our Site to post comments and share other information, any information that you provide may not be secure and can be collected and used by others. As a result, you should exercise caution before you make such disclosures.
At any time, but only once per calendar year, or as otherwise required under applicable law, users may contact Company to review the personally identifiable information that Company has collected about you. You can also request that we erase any personal data we hold about you. You are also able to request a rectification of your data at any time by emailing angie(at)thirtyonefour.com.
How to Update Your Information
If you opt-in to our mailing list, the option to unsubscribe or update will be included in every email. You may also access and correct your personal information and privacy preferences by contacting us with your request at angie(at)thirtyonefour.com.
Notification of Changes to this Policy
You acknowledge and agree that it is your responsibility to review this Site and this Policy periodically and to be aware of any modifications. Updates to this Policy will be posted on this page.
31 Four, Inc. dba 31Four Artisan Jewelry
1070 Montgomery Rd
Altamonte Springs, FL 32714
Updated: June 2020